Making our customers very happy

February, 2020

We love making our customers and their horses happy! Comments from a very happy customer – Jane Sturrock – in France 👏👏👏

“Photos of my fabulous new saddle! Arrived in France within a month of ordering.As always, both Ideal and Ian from Minster Saddlery have managed to supply me with a saddle that fits the Andalusian breed of horse so brilliantly well. After spending so much money on other saddles and never finding that they have felt right on the build of the horse. They just perched on top of them like a basket on an elephant. Now both the horse and I feel truly connected in unison! I only wish I had found you sooner.

I appreciate all Ian’s expertise, advice and knowledge ensuring the comfort and freedom of movement of the horse. The saddle is amazingly comfortable for the rider too and gives you such close contact to the horse.

The Ideal Suzannah monoflap model was really great advice from Ian to fit most of the short coupled stockier breeds. I totally agree that it is incredible how one saddle can adapt to slightly different sized horses. The saddles are aptly named, truly Ideal!

It was super to be able to make it more bespoke and customise the design for such a small amount of money extra.

The Ideal saddles are extremely good value for money anyway, particularly as they are made to measure. I couldn’t believe that you could produce such an amazing fit from a few photos and a template of the horse.”